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How to Return Guarantee |
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return policy
If you are dissatisfied with your purchase, you may return the item in its
original, unused condition (including all original packaging and labels) within 90
days for a full refund, less shipping costs.
For instructions on how to return an item, please click here.
OUR REFUND POLICY
Items that have been used and were opened can be returned within 30 days
from the day they were purchased. Unused items, that never been opened can
be returned within 90 days from the day they were purchased.
Kindly allow up to 14 business days from the date the return is received at our
warehouse to process your return credit. We recommend that you keep the
return tracking number for your reference.
NO EXCHANGES
We are unable to process exchanges. If you are dissatisfied with an item,
please return the item following the instruction on how to return an item. Then
place a new order online for an alternative product. If you require assistance
please contact us.
INTERNATIONAL RETURNS
For specific international return details click here
RETURNING A GIFT?
If you received a gift and want to return it, please contact us via email at
info@nuvocosmetics.com, to receive a Return Form. We can either refund the
credit card used to purchase the gift or issue you a NuvoCosmetics certificate
for the amount of the gift. Note: if you do not specify a refund method, we will
automatically issue a certificate for an amount of the gift.
If you are dissatisfied with your purchase, you may return the item in its
original, unused condition (including all original packaging and labels) within 90
days for a full refund, less shipping costs.
For instructions on how to return an item, please click here.
OUR REFUND POLICY
Items that have been used and were opened can be returned within 30 days
from the day they were purchased. Unused items, that never been opened can
be returned within 90 days from the day they were purchased.
Kindly allow up to 14 business days from the date the return is received at our
warehouse to process your return credit. We recommend that you keep the
return tracking number for your reference.
NO EXCHANGES
We are unable to process exchanges. If you are dissatisfied with an item,
please return the item following the instruction on how to return an item. Then
place a new order online for an alternative product. If you require assistance
please contact us.
INTERNATIONAL RETURNS
For specific international return details click here
RETURNING A GIFT?
If you received a gift and want to return it, please contact us via email at
info@nuvocosmetics.com, to receive a Return Form. We can either refund the
credit card used to purchase the gift or issue you a NuvoCosmetics certificate
for the amount of the gift. Note: if you do not specify a refund method, we will
automatically issue a certificate for an amount of the gift.
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